What do people say about Norwood House ?

"Thank you most sincerely for accepting the responsibility of taking care of my brother - he was very dear to me and I am much indebted to you."
Peter

"To everyone at Norwood House, we want to say a big 'thank you' for everything you have done for Ellen. Nowhere could there be a more dedicated team."
Dorothy and Andrea

"We cannot and will not ever forget what you did for our Mum. Words cannot explain how we feel. You should be so proud of yourselves because you have a brilliant team."
Bridget's family

"My mother was devastated when my father had to enter care, but after one visit to him at Norwood she was reassured that he was in very good hands. It also made her less afraid of facing the possibility, in the future, of care for herself."
Jean

At Norwood, it is always heartening to find out that we are succeeding in our aims. Residents' families have been kind enough to express their thanks, and a few examples are given here.

We also have the results of our customer satisfaction questionnaire from last winter, and an independent survey done by Bradford Social Services.